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The CNIL has launched a new complaint service on its Web site where users can report the inability to delete or modify personal data on third-party sites, search engines or social networks, epractice.eu reports. Users can lodge a complaint, the report states, and receive the CNIL's support to enforce their right to update or to delete information from files containing their personal data. Digitised attachments in various formats may be included with the online complaint and, upon completion, the form is submitted securely to the CNIL and conveyed to the complaints department, the report states.
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