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In the third installment of this series looking at monitoring programs across industries, including healthcare, IT, finance, government and telecom, Deidre Rodriguez, CIPP/US, talks with JC Cannon, CIPP/US, CIPT, about monitoring a privacy program in the IT industry. "Having comprehensive rules, training and procedures in place are not as important during an audit as being able to prove that they are working," Cannon says. Cannon provides tips for those developing monitoring programs and highlights the pitfalls to watch for and how to address them—including through training.Having great procedures and monitoring in place are a waste of time if employees aren’t aware of them and how to execute on them,” Cannon notes.
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